Terms and Conditions
1. Introduction
Welcome to Fetch A Bowl. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.
2. Services
Fetch A Bowl provides customized dog meals tailored to your pet’s specific needs. Our services include:
Easy Select Diets: Choose a protein, and we’ll craft the meal.
Customizable Diets: Personalize your dog’s food as desired.
Vet/Nutritionist Specialized Diets: Expertly designed diets for specific health requirements.
3. User Responsibilities
When using our website, you agree to:
Provide accurate and complete information about your dog to ensure appropriate meal customization.
Use the website for lawful purposes only.
Maintain the confidentiality of your account information.
4. Payment and Subscription
By placing an order, you agree to pay the specified price for the selected meal plan. Subscription services will renew automatically unless canceled prior to the renewal date.
5. Shipping and Delivery
We deliver meals to the address provided during the order process. Delivery times are estimates and may vary. Fetch A Bowl is not liable for delays beyond our control.
6. Returns and Refunds
Due to the perishable nature of our products, returns are not accepted. If there is an issue with your order, please contact our customer service team within 48 hours of delivery.
7. Intellectual Property
All content on the Fetch A Bowl website, including text, graphics, logos, and images, is the property of Fetch A Bowl and protected by applicable intellectual property laws.
8. Limitation of Liability
Fetch A Bowl is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the services.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the website constitutes acceptance of the revised terms.
10. Governing Law
These terms are governed by the laws of the United States of America, without regard to its conflict of law principles.
11. Contact Information
For any questions or concerns regarding these terms, please contact us at support@fetchabowl.com.
Effective Date: December 15, 2024
